Heel & Toe Children’s Charity – Parents' Charter
Welcome
Welcome to Heel & Toe Children’s Charity. We provide
essential therapy services to children that the NHS cannot currently offer.
We supply FREE Conductive Therapy to any child from birth to
19 years old at our specially designed and adapted centre, based in County
Durham.
We understand that the NHS cannot provide sufficient therapy
that EVERY child needs and we seek a meaningful solution to your child's requirements.
Heel & Toe Children's Charity provides over 12,000 FREE
hours each year with no government funding. After many years of parents
requesting additional therapy from us for their children, we established a suite
of therapies to help. These services - such as Physiotherapy and Special
Educational Tutoring - have to be paid for and, as a charity we are unable to
raise it all from our fundraising events and our many other revenue streams.
Presently, we contribute one third of the target from our events
programme towards our cause, leaving the remaining two thirds to be funded by
parents.
We need to raise over £450,000 each year and can only do
this with your help.
In difficult economic times, many parents tell us they need
an urgent and long lasting solution but do not know what to do. At Heel &
Toe, our Child Event Campaigns provide an answer.
When taking part in charitable campaigns, the money you raise
goes directly to your child. This allows you to use the charity as a platform
to fundraise professionally and legitimately. You will also benefit from our
expert fundraising experience and support to maximise your efforts.
As parents, YOU select whichever campaign you wish to
undertake and we hold the money you raise in trust, restricted to help your
child and your child only. Funds can help to pay for:
·
Regular and consistent physiotherapy
·
Intensive ‘block’ physiotherapy
·
Hydrotherapy
·
Occupational therapy
·
Outreach service
·
Rebound therapy
·
Special Educational tutoring
·
Speech and Language therapy
Government Giftaid
If you are a tax payer and have provided the correct
information, we can - with your consent - claim an additional 25% Giftaid that
will help the charity fund our FREE services.
Now here comes the legal bit:
Heel
& Toe Children’s Charity receives no funding from the Government. However,
we still need to raise over £450,000 each year to offer our free CE and
subsidised therapy services, where your child receives up to a third off any additional
therapy. At Heel & Toe we have our own annual events, available for any parent
to access. In order to provide our core free service, these events have a
minimum sponsor amount, with all subsequent funds raised to be allocated to
your child’s target.
You
can also choose to create your own fundraising event under Heel & Toe. In order
for your event to maximise its full potential, we provide the necessary
support, with all money raised going directly to your child’s fund.
Any
surplus funds generated can - at your request - be transferred and utilised for
the general charitable purposes of Heel & Toe. If you do not transfer
surplus funds to the charity each year, this money can be saved and used in the
new year. Legally, we cannot refund any money to you or your child.
This Parents' Charter describes how Heel
& Toe Children’s Charity and parents work together in the best interests of
the children. The Trustees reserve the right to update the charter as required.
How do I start?
To
arrange an assessment, please contact us by:
Telephone:
0191 3868606
(After completing some brief details, one of
our team will contact you and complete an assessment form. Based on the details you provide, our clinical team may suggest a
face-to-face physical assessment of your child. The face-to-face advisement
will take around one hour and we aim to assess within an additional 6 weeks.)
How do I raise funds for Heel & Toe Children’s Charity?
There
are so many ways in which you can help raise funds for Heel & Toe. As well
as organising your own event, you may call on business support or ask friends,
family and work colleagues to participate in an already-existing Heel & Toe
event. We can advise and support you throughout, contributing suggestions and
even attending an event you organise.
Additionally,
we can supply sponsor forms, posters, event tickets and letters requesting
event prizes. These can all be tailored to the needs of your specific event.
Collecting donations online
We
at Heel & Toe prefer to use Virgin Money Giving as their charges are the
most economical, so more money is given to your child and the charity. Just
Giving is also available.
You
may use as many pages as you require and we can help you set them up, should
you need assistance.
What happens to the funds I raise?
Heel
& Toe Children’s Charity receives no Government or NHS funding and
therefore we need to raise all costs of providing our services to your child.
Our costs are funded by: applying to private grant funders, donations from
businesses, selling merchandise, bag packing and many other fundraising
strategies. However, each year we need to raise around £180,000 – around 40% is
generated from events. Without your
support we are unable to provide our essential services.
At
the start of each month we will provide you with a statement, showing your
balance. You will be able to add any money that is donated or raised throughout
the month, and for any therapy your child has received, money will be
discounted.
The
only services you pay for is what your child requires in addition to Conductive
therapy, such as Physiotherapy, Speech
and Language Therapy, Occupational Therapy and Special Needs Tutoring.
If
you choose to organise your own event, all funds raised can be allocated to
your child’s account at the charity.
If
you participate in a Heel & Toe event, a minimum sponsorship amount is set
– this covers the cost of the event and a contribution to the charity's core
running costs. All money raised over the minimum amount is allocated to your child’s
fund.
The
funds raised for your child’s benefit belong to the charity, but it can be used
for any service the charity provides, including - among others - Physiotherapy,
Special Needs Tutoring, Block Intensive Therapy and Speech and Language Therapy.
How long can I fundraise for?
There
is no time limit, however the charity can only support children up to the age
of 19. If, for any reason, your child leaves the charity, the fund balance
becomes unrestricted funds of Heel & Toe.
Parents' responsibility?
Heel
& Toe act professionally at all times and we expect you, as parents, to
respect the rules of our organisation. You must sign and agree to abide by
these rules. We expect you to notify us if you and your child are to be late or
are unable to attend sessions. Sessions cost the charity on average £30 per
hour and therefore, each time a session is lost, it cannot be offered to
another child who may be on our waiting list. Please inform us if you and your
child are to be late or will be unable to attend a session.
Heel
& Toe Children's Charity reserves the right to discharge a child at any
time.
